Foundation Matters
Pelatis core team members have 30+ years of industry experience, around the globe with fortune 500 companies
Pelatis is a cloud-based software platform on a subscription basis that enables any company in any industry to successfully launch, manage, and transform into a digital business.
Pelatis is also an enterprise service management platform, which allows organizations to harness the data they already have, streamline IT services and engage their users to improve business outcomes.
Learn MorePelatis core team members have 30+ years of industry experience, around the globe with fortune 500 companies
No servers, No storage, No maintenance so No infrastructure required. Get immediate access to our latest features with automatic upgrades. Optimal performance and elastic scale with AWS cloud hosting. No down time. Immediate code deployment and reflection
Workflow Automation refers to the design, execution, and automation of processes based on workflow rules where human tasks, data or files are routed between people or systems based on pre-defined business rules.
SAML single sign-on. User provisioning and deprovisioning. Real-time Active Directory sync. Platform Security
Get rid of high license cost for ITSM platform. Our strategy is to pay less and get more for your business.
No servers, no storage, no maintenance so No infrastructure required. Get immediate access to our latest features with automatic upgrades. Optimal performance and elastic scale with AWS cloud hosting. No down time. Immediate code deployment and reflection
SAML single sign-on. User provisioning and deprovisioning. Real-time Active Directory sync. Platform Security
On pelatis platform you can assign tasks to robot to complete your work. Example - Table creation, form validation.
Some of the absolute must haves features for any effective digital ITSM platform
Normal Incident, Major Incident Management, Incidents Creation via Email, Incident Creation via Bots, Create incident via SMS, Notifications, Auto Reminders, SLA’s, Escalations
Report a Problem, RCAs, Workarounds/Permanent fixes, Request for Change (RFC), Knowledge Articles updated in Knowledge Management, Known Errors updated in KEDB, Calendar, Invites, Notifications
Normal change, Emergency Change, Change Risk Assessment, Change Approvals, Outages, Change Schedules, Notifications, Dashboards
Create a Request, Set Approvals, Create a Task, Assigh Tasks, Resolutions, Notifications, Service Portal for end Users
For any type of query please email us or call us, we are happy to help you. In case we are not able to respond you on call we will arrange a call back, so no worries.
We are working on the model "GET MORE - SPEND LESS". We are offering lowest pricing with high technology stack. Our motto is to automate all the businesses including those who can't afford high prices. Please get in touch in case you want to know how you can leverage this awesome platform for your business.
|
Free |
Standard |
Premium |
Enterprise |
---|---|---|---|---|
Price |
$0per month |
$25per month |
$49per month |
$?Please Call For Details |
Features | ||||
User Limit (per site) | 5 agents | 5000 agents | 10000 agents | unlimited agents |
Site | one | one | one | unlimited |
IT Service Management (ITSM) | ||||
Service Request Management | ||||
Incident Management | ||||
Change Management | ||||
Problem Management | ||||
Self - Service Portal | ||||
SLA Management | ||||
Case Management | ||||
Automation | ||||
Knowledge Base | ||||
IT Operations Management (ITOM) | ||||
On Call Support | ||||
Security Controls | ||||
Audit Logs | - | |||
IP Whitelisting | - | |||
Sandbox | - | |||
Storage And Invoicing | ||||
Storage | 4GB Storage | 400GB Storage | unlimited | unlimited |
Uptime SLA | - | 99.9% | 99.9% | 99.95% |
Org-Level Billing | - | - | - | |
Get Started | Get Started | Get Started | Get Started |
In case you have any questions please check this section. Most relevent questions from our clients are posted here. In case you don't see the right response please feel free to reach out to us.
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For any type of query please email us or call us, we are happy to help you. In case we are not able able to respond you on call we will arrange a call back, so no worries.
A-222 Pocket P4, Greater Noida,
Gautam Budh Nagar,
U.P, India 201308
350 Northern Blvd, STE 324 -1036 Albany, NY 12204-1000
support@pelatis.co
+1 516 643 2271